Warranty Policy
Effective Date: December 17, 2024
Company Name: diadiemnganhang
Address: 1732 Layman Avenue, Fayetteville, North Carolina, United States
Email: info@diadiemnganhang.com
At diadiemnganhang, we provide a limited warranty on all air conditioning units purchased through our website. We are committed to ensuring the quality and functionality of our products and want to offer our customers peace of mind when making their purchases.
Warranty Coverage
- The warranty covers defects in materials or workmanship under normal usage conditions.
- The warranty period for air conditioners is 1 year from the date of purchase, unless otherwise specified for specific models.
- This warranty is limited to the repair or replacement of the defective unit. If the product is no longer available, we may offer a comparable replacement.
Exclusions
This warranty does not cover:
- Damage caused by improper installation, misuse, or neglect.
- Damage caused by unauthorized repairs or modifications.
- Damages resulting from accidents, natural disasters, or power surges.
- Consumables such as filters or batteries, unless they are found to be defective.
Claim Process
If you believe your product is defective, please contact us at info@diadiemnganhang.com or call (123) 456-7890. You will need to provide:
- Proof of purchase (receipt or order confirmation).
- A detailed description of the issue.
- Photos or videos of the product, showing the defect (if applicable).
Once we receive this information, our support team will evaluate your claim and provide instructions for repair, replacement, or refund.