Sales Policy for Diadiemnganhang
Effective Date: March 18, 2025

At Diadiemnganhang, we strive to offer high-quality air conditioning systems at competitive prices, while ensuring that our customers enjoy a seamless purchasing experience. This Sales Policy outlines the terms and conditions governing the sale of products and services from our website and to our customers. By purchasing from Diadiemnganhang, you agree to the terms set forth in this policy.

1. Product Availability

All products listed on our website are subject to availability. We make every effort to ensure that the information on our site is accurate and up to date. However, we cannot guarantee the availability of all products at all times. If a product is out of stock, we will notify you and provide an estimated restock date or suggest an alternative product.

2. Pricing

  • Product Prices: All prices listed on our website are in U.S. dollars and include applicable taxes unless otherwise stated. Prices are subject to change without prior notice. The price of the product at the time of your order will be honored, except in cases of pricing errors.

  • Promotions and Discounts: We may offer promotional sales, discounts, or special offers from time to time. These offers are subject to availability and may be limited by time or quantity. Discounted products are non-refundable unless the product is defective or damaged upon arrival.

  • Shipping Costs: Shipping costs are calculated based on the delivery address, the size, and weight of the items purchased. Shipping charges will be displayed at checkout before you complete your purchase.

3. Order Confirmation

Once your order has been placed, you will receive an order confirmation email with the details of your purchase. Please review this information carefully to ensure that all details are correct. If there are any errors or discrepancies, contact our customer service team immediately to resolve the issue.

4. Payment Methods

We accept various payment methods for your convenience, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Bank Transfer

All payments are processed securely, and we do not store your payment information.

5. Sales Tax

Sales tax will be applied to your order based on the shipping address provided during checkout. The tax rate may vary depending on the location and applicable tax laws. The final tax amount will be displayed at checkout before you finalize your purchase.

6. Shipping and Delivery

  • Shipping Timeframes: Orders are typically processed within 1-2 business days. Delivery times vary depending on the destination and the shipping method selected. Delivery times will be provided at checkout, and you will receive tracking information once your order has been shipped.

  • Delivery Charges: Delivery charges are calculated at checkout based on the shipping destination, weight, and size of the order.

  • International Shipping: We offer international shipping to selected countries. Additional fees, customs duties, and taxes may apply based on your country’s import regulations. These charges are the responsibility of the customer.

  • Shipping Restrictions: Due to logistical constraints, we may not be able to ship to certain remote areas. If your shipping address is outside of our serviceable area, we will notify you and provide alternative options, if applicable.

7. Order Cancellations

You may cancel an order within 24 hours of purchase, provided the product has not yet been shipped. To cancel your order, please contact our customer service team as soon as possible. Once the order has been processed and shipped, it will be subject to our return and refund policy.

8. Warranty and Service

All products sold by Diadiemnganhang come with a manufacturer’s warranty. The warranty terms and conditions vary depending on the product. Please refer to the specific product warranty information for details on coverage, repair services, and duration.

For service-related issues or product malfunctions, please contact our customer service team for support. If your product requires repair or replacement under warranty, we will assist you with the process.

9. Customer Support

If you have any questions or concerns regarding your order, products, or services, please don’t hesitate to contact our customer service team:

10. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be reflected on this page, with the updated “Effective Date.” We encourage you to review this policy periodically to stay informed about the terms and conditions of our sales process.